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4GH Deluxe VS 4GH WordPress

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Profile picture of JoeMD

joemd said 3 months, 2 weeks ago:

So I know that GoDaddy has copped some flack about WordPress powered sites running slowly on their hosting plans. Having a WP site hosted here myself I have to agree with this (and yes, I have W3 cache installed. It’s still slow).

However, I noticed that GoDaddy now has specific WP hosting plans which I assume are in answer to the complaints of the above.

However, looking at the info on the plans I can’t see any difference between the plan I’m already on (4GH Deluxe). Granted I’m in no way an expert on these things.

Would someone be able to explain to me what the difference between the plans are and if indeed the WP plans are any improvement over the regular plans.

Thanks in advance

Profile picture of JasonP

GoDaddy Expert JasonP said 3 months, 2 weeks ago:

@joemd

WordPress Hosting uses the 4GH platform. It was designed specifically for WordPress users for ease of installation. What is the URL for your current site? I would like to take a look at it and see if I might be able to offer any suggestions on improving performance.

Jason

Profile picture of JoeMD

joemd said 3 months, 2 weeks ago:

I’d appreciate that, Jason. I’ve been trough a few of the help files on the site here. My url is chroniclechamber.com

Profile picture of JoeMD

joemd said 3 months, 2 weeks ago:

Here is a copy of an error message I get pretty frequently

“Error establishing a database connection

This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at joemd.db.8592244.hostedresource.com. This could mean your host’s database server is down.

Are you sure you have the correct username and password?
Are you sure that you have typed the correct hostname?
Are you sure that the database server is running?
If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.”

Profile picture of JoeMD

joemd said 3 months, 2 weeks ago:

It was suggested to me that maybe my DB was pointing to the wrong place. As far as I can tell all the URL info is pointing correctly (the site URL is chroniclechamber.com). However, upon doing a search I found several instances of ‘localhost’ in both the ‘wp_options’ and ‘wp_posts’ files. Initially I build the site on my local computer and then uploaded everything to GoDaddy. I thought everything had been changed, but I guess I missed one things.

So, I’ve two questions.

1. Would these local host instances cause slow-loading and DB errors?

2. And if so, can I edit these files to remove the instances of ‘localhost,’ and if I can what should I change it to? (I’m assuming the site’s current URL?)

Any help would be REALLY appreciated and these has been going on for a while and I need to get it fixed.

Cheers,

JoeMD

Profile picture of JasonP

GoDaddy Expert JasonP said 3 months, 2 weeks ago:

@joemd

Having the database location as ‘localhost’ will definitely cause issues. In many hosting situations, that would be correct as the database is usually contained in the same server as your hosting. Within our network, the databases run on their own servers.

As for the correct connection strings, you will want to use the database URL.

Locating Your MySQL Database Connection Strings

How many plugins and external connections is the site making?

Here is another article worth taking a look at:

Using the WordPress Performance Profiler Plugin

Jason

Profile picture of JoeMD

joemd said 3 months, 1 week ago:

I tried to add a reply with the info that was listed in my connection string but apparently it’s against site reulations. 0_o Anyway, there were no instances of ‘localhost’ in the string.

To be honest though, I’m not sure I fully understood your reply, Jason, in particular the following;

“Having the database location as ‘localhost’ will definitely cause issues. In many hosting situations, that would be correct as the database is usually contained in the same server as your hosting. Within our network, the databases run on their own servers.”

As for plugins the site does have several and there are numerous links to outside sites.

I hope this information helps.

Profile picture of JoeMD

joemd said 3 months, 1 week ago:

After about a half hour of using the site with no problem, but suddenly became very slow to load and threw up error messages. After a few refreshes it went back to normal. Any ideas? 0_o

Profile picture of Nate D

Nate D said 3 months, 1 week ago:

@joemd – If the website and database were hosted on the same server then ‘localhost’ would work. But since your hosting account and the database are on different servers you would need to use the proper connection string from the database you have set-up.

Now it sounds like you are sure you have replaced all instances of ‘localhost’ with the proper connection string. Make sure to clear out all of your history and cache to ensure you are not drawing in portions of the site.

Profile picture of JoeMD

joemd said 3 months, 1 week ago:

Everything IS hosted on GoDaddy. I’m not sure why that error says it’s somewhere else.

Profile picture of JasonP

GoDaddy Expert JasonP said 3 months, 1 week ago:

@joemd

I see the site is up and running, looks good. As for the load speed, check out these articles that may help:

Why is my WordPress site running slowly?

Using the WordPress Performance Profiler Plugin

Jason

Profile picture of scubadiving

scubadiving said 2 months, 1 week ago:

I have had nothing but problems with godaddy hosting. Always getting this type of errors with WP: Fatal error: Maximum execution time of 30 seconds exceeded in D:Hosting8746185htmlwp-adminadminheader.php on line 9.. Yesterday I extended it to 300 now today its back to 30.
I’ve done everything they have said to do but still the same problem.. Would it solve my issues if they would switch me over to the new wp hosting??

Profile picture of JasonP

GoDaddy Expert JasonP said 2 months, 1 week ago:

@scubadiving

Keep in mind that the WordPress hosting plans utilize grid services as well. I would encourage you too contact our Support Team directly to have the account reviewed and determine the source of your timeouts. I have also included information that may help you:

Using the WordPress Performance Profiler Plugin

Jason

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