Cancel&refund newly purchase hosting plan?
a2018 said 2 years ago:
Hello, I purchased the deluxe share hosting 3 years plan at May 1. I found out server up time is no where near 99%. (I was using the server IP to check the data). Is it possible for me to cancel this newly purchase hosting plan and get the refund right now?
What exactly is the process?
Thank you.
christianh said 2 years ago:
@a2018
Sorry to hear that you’ve been experiencing these issues. If you would like to cancel your hosting account, you can follow these instructions:
http://support.godaddy.com/help/article/5
If you would still like your hosting account investigated or you would like to request a refund, please contact our Support Team for further assistance.
–Christian
a2018 said 2 years ago:
Ok, thanks. I cancelled my share hosting plan. I am waiting for the refund right now.
christianh said 2 years ago:
@a2018
You’re welcome. Let us know if you have any other questions.
–Christian
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3 min expected wait time