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Email error: "Returned mail: see transcript for details"

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Profile picture of Clouduk

clouduk said 1 year ago:

Though the email functionality in my site (Using Joomla) works, the formatting of the emails sent out is wrong with the subject always “Returned mail: see transcript for details”. I’m sure it’s something quite simple but nothing I’ve tried seems to remedy it. I’m sure it’s something quite basic but the solution eludes me.

Profile picture of christianh

GoDaddy Expert christianh said 1 year ago:

@clouduk

This forum post describes your question:

http://forum.joomla.org/viewtopic.php?p=1903489

It’s usually caused if you are using a “from” address like gmail or yahoo. You should try using a different “from” address at your domain.

You can also try to change the authentication method.

In order to be able to send email through our hosting accounts that we offer you must use the following relay server in your code:

relay-hosting.secureserver.net

You do not need to provide a user name and password for this relay server as it does not require authentication.

–Christian

Profile picture of Clouduk

clouduk said 1 year ago:

Thank you. That’s sorted it. Just a note for anyone else who may have this problem to be sure to change the “from” address for every instance.

Profile picture of JasonP

GoDaddy Expert JasonP said 1 year ago:

@clouduk

Thanks for the post, and if we can be of further assistance, let us know.

Jason

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