FTP File Manager "Couldnot get directory information"
danfore said 1 year, 5 months ago:
FTP File Manager “Couldnot get directory information”
at the same times ,my website is not open, show 403 forbidden.
please help me
danfore said 1 year, 5 months ago:
my website : http://www.ledlightingexporter.com
timb said 1 year, 5 months ago:
@danfore
This issue requires an additional review by our Support Team. They will be reaching out to you shortly.
Tim B
cody_a said 1 year, 1 month ago:
Im having this issue now and i dont know how to fix it
pfinfrock said 1 year ago:
Getting the same thing… in fact I cannot make changes to my DotNetNuke site without getting Access Denied. I sent a incident in to support but thought I would add my 2cents here.
timb said 1 year ago:
@cody_a and @pfinfrock
Were you able to resolve this issue with our support team?
Tim B
piraje said 1 year ago:
I am having the same issue now. I put in a support ticket this morning but have not heard anything.
paddybee said 1 year ago:
I’m still getting this issue, haven’t been able to get it to load in days
timb said 1 year ago:
@piraje and @paddybee
In most cases with this reported issue, permissions needed to be reset by our Support Team. Please contact them to resolve this issue and if you continue to experience this please reply to this thread and I will ensure proper handling.
Tim B
oakhollowdgc said 11 months, 1 week ago:
I am now having this issue. Please help
timb said 11 months, 1 week ago:
@oakhollowdgc
Have you contacted our support team to have this resolved?
Tim B
5 min expected wait time