Godaddy Servers Are Slow.

matt_wales said 2 years, 1 month ago:

It’s not my net connection or my sites.

It’s the godaddy servers. Even with Grid hosting.

Anyone else having SLOW website issues?

Site doesn’t load or is super slow.

It is not all the time but it happens a lot.

Please speak up if this is happening to you too.

I love godaddy, but Godaddy please fix this.

Matt

ejenks said 2 years, 1 month ago:

I’ve noticed slowness in my website too, I’m not sure if it’s because of my plan (economy windows). I am going to try to switch to linux, hopefully I’ll see a difference.

matt_wales said 2 years, 1 month ago:

I have the Ultimate plan.

All hosting plans should be on the same servers.

Thanks for the reply.

Nightstalker said 2 years, 1 month ago:

The problem is shared hosting. Changing to Linux ( which I am on ) will not help. If you have too many domains hosted per server, the domains that use alot of bandwirth and processing resources will make all the other ones slow. My site has not been working all day, and the few moments that it was, it would either time out on FTP transfers or take over 30 seconds for a simple page to load.
I am done with GoDaddy.
They’re too interested in sponsering Nascar drivers and cars instead of maintaining the product that is making them able to sponser said things.

Sure, the package is cheap, but you get what you pay for. 99.9% uptime my @$$!

I will never use shared hosting again. Time to look into Virtual Servers and Dedicated.

jeremyt said 2 years, 1 month ago:

@matt_wales

We would be happy to look into this issue however we will need you to reply with your domain name or a URL that we can visit to duplicate the slowness.

@Nightstalker

We do offer Dedicated and Virtual Dedicated hosting through the following URL’s:

http://www.godaddy.com/hosting/virtual-dedicated-servers.aspx

http://www.godaddy.com/hosting/dedicated-servers.aspx

-Jeremy

Nightstalker said 2 years, 1 month ago:

@jeremy

I realize you have dedicated hosting, but I will not reward GoDaddy with more money to continue with bad service. It is clear they’d rather spend their money on sponserships rather than infrastructure, to make a better product.

As soon as I am able to backup my sites, I will be cancelling my account with GoDaddy.

KWSW said 2 years, 1 month ago:

Well guess I am not the only one having speed issues even though I am paying for the ultimate hosting plan and have been using the quick cache plugin for my wordpress sites.

jason_theman77 said 2 years, 1 month ago:

Its increditably slow, and Godaddy customer service response also slow.

matt_wales said 2 years, 1 month ago:

Jeremy

http://www.internetwebdesign.net/drupal/

My static sites seem to be fine and they load quick.

It has to do with any php/MySQL sites. It seems that those servers are over loaded.

BECAUSE SOMETIMES THEY LOAD FINE AND SOME TIMES IT IS SUPER SLOW & SOMETIMES SO SLOW THEY DON’T EVEN LOAD.

here is my .htaccess file. on my main hosting folder (main hosting domian).

<IfModule mod_rewrite.c>
Options +FollowSymLinks
RewriteEngine On

# Get rid of index.php
RewriteCond %{REQUEST_URI} /index.php
RewriteRule (.*) index.php?rewrite=2 [L,QSA]

# Rewrite all directory-looking urls
RewriteCond %{REQUEST_URI} /$
RewriteRule (.*) index.php?rewrite=1 [L,QSA]

# Try to route missing files
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} public/ [OR]
RewriteCond %{REQUEST_FILENAME} .(jpg|gif|png|ico|flv|htm|html|php|css|js)$
RewriteRule . – [L]

# If the file doesn’t exist, rewrite to index
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ index.php?rewrite=1 [L,QSA]

</IfModule>

# sends requests /index.php/path/to/module/ to “index.php”
# AcceptPathInfo On

# @todo This may not be effective in some cases
FileETag Size

AND in in the sub folders (other domains root folders) I have this. .htaccess

RewriteEngine On

AND my php5.ini file has this.

register_globals = Off
allow_url_fopen = on
safe_mode = off
;extension = imap.so

expose_php = Off
max_input_time = 420
variables_order = “EGPCS”
extension_dir = ./
upload_tmp_dir = /tmp
precision = 24
allow_url_fopen = On
url_rewriter.tags = “a=href,area=href,frame=src,input=src,form=,fieldset=”
upload_max_filesize = 120M
post_max_size = 120M
memory_limit = 120M
smtp = relay-hosting.secureserver.net
cgi.fix_pathinfo = 1

[Zend]
zend_extension = /var/chroot/home/content/XX/XXXXXXX/html/ioncube/ioncube_loader_lin_5.2.so
zend_optimizer.optimization_level=15
zend_extension=/home/content/XX/XXXXXXX/html/ZendOptimizer-3.3.9-linux-glibc23-i386/data/5_2_x_comp/ZendOptimizer.so

NOTE: XX/XXXXXXX IS ACCOUNT NUMBER

matt_wales said 2 years, 1 month ago:

3-28-2011 9:27 AM.

PHP/MySQL Sites are very slow.

They have been for the last 2 hours.

Just logging it.

matt_wales said 2 years, 1 month ago:

3-28-2011 2:07 PM

Sites will not load right now right now.

Waiting and Waiting and Wating

Took over 2 Minutes to load page.

Just logging it again.

Baillee said 2 years, 1 month ago:

@matt_wales

Thank you for this information. I’m going to review this with my Advanced Hosting Department.

- Baillee

matt_wales said 2 years, 1 month ago:

Thanks Baillee!

Nightstalker said 2 years, 1 month ago:

@matt_wales

Like I said, they can give you the run around, check into this or that, assure you they are doing all that’s in their power to fix it, etc… but if they keep overloading their servers with too many customers per server, it’s going to respond as an overloaded server. If they wouldn’t spend millions of dollars on sponsorships, and instead re-invested their profits in buying more servers, they wouldn’t be overloaded. They expect you to move up to a dedicated server, but if they fail to provide quality service at one level, why would you expect them to provide quality service at any other? Can’t play in the Majors if you can’t prove yourself in the Minor League.

The issue is either a reflection of one site being very popular, taking all the bandwidth and CPU time from all other accounts on the server, or it is one customers poor programming that caused it. For example, one programmer may have a while loop that is never ending, and is taking all the processing, or a listener type service that updates every second.

Your best bet, if you’re going to stay with GoDaddy is to request being moved to another server, cross your fingers, and hope that that one isn’t as slow as the one you’re currently on. I wouldn’t bet on it though, they load balance the servers, so they put several low traffic sites on the same server with a few popular ones, as you cannot have all the popular ones on one server. Any server you’re put on will be with a bandwidth hog.

If you move up to dedicated, you pay more, get your own server, so that you’re the ONLY customer on the server, and everything SHOULD be fine. Shop around, there are many competitive price plans out there. It seems you’re not content to be on shared hosting either. Good Luck.

matt_wales said 2 years, 1 month ago:

@Nightstalker

Thanks for the info.

A dedicated server is quite a jump in price.

It is almost as paying as much as I pay in a year for one month.

I appreciate the info.

Matt