How do I upload my site using FileZilla
JayReed said 2 years, 2 months ago:
I tried to use customer service..never replied.
Ok, so I’m trying to upload my site using Filezilla, but I can’t even connect. I tried at least a dozen times and it gives the same message every time:
Status: Resolving address of jayreedmusic.com
Status: Connecting to 97.74.42.79:21…
Status: Connection established, waiting for welcome message…
Status: Resolving address of jayreedmusic.com
Status: Connecting to 97.74.42.79:21…
Status: Connection established, waiting for welcome message…
Error: Connection timed out
Error: Could not connect to server
Status: Waiting to retry…
Status: Resolving address of jayreedmusic.com
Status: Connecting to 97.74.42.79:21…
Status: Connection established, waiting for welcome message…
steves said 2 years, 2 months ago:
@JayReed
When browsing to jayreedmusic.com it appears that you may be using InstantPage for this website as the navigation menu and owner login tab resemble an InstantPage website. If this is the case, you will not be able to FTP to an InstantPage account. You will need a hosting plan. You can view our plans at the link below.
http://www.godaddy.com/hostin/web-hosting.aspx?ci=8971
If you already have a hosting plan, I would suggest reviewing your DNS to ensure that your domain is pointing to the IP address of your hosting account.
http://support.godaddy.com/help/article/5232
http://support.godaddy.com/help/article/680
Additionally, if this is currently setup on an InstantPage site then you will need to cancel it so you can use the domain with a hosting plan.
http://support.godaddy.com/help/article/6473
Once it has been canceled for 24 hours you should be able to assign the domain to your hosting plan.
http://support.godaddy.com/help/article/4688
Once you have confirmed that your domain is associated with a hosting plan and DNS is setup properly, you should be able to connect to your FTP account without issue. If not, please contact our support department for additional assistance.
http://commmunity.godaddy.com/support
-Steve
ashwinxxl said 1 year, 5 months ago:
can i still view my files using filezilla, after my domain name has expired?
mike42 said 1 year, 5 months ago:
@ashwinxxl,
If your hosting account is still active, you should be able to access the hosting via FTP by using the IP address:
Finding Your Hosting Account’s IP Address
http://support.godaddy.com/help/article/5232
Thanks.
–Mike
4 min expected wait time