I can’t use the user and passwerd for ftp account which i created
samn2030 said 1 year, 1 month ago:
i created user and password for ftp to log with filezilla, but i cant use it, any one can hlep ?
Gary A said 1 year, 1 month ago:
You will want to keep in mind that the user name and password are case-sensitive. You might want to try resetting the password just to ensure that it is correct. This article explains how you can reset the password for a hosting plan:
If you were trying to connect to the hosting plan using your domain name, you will also want to check to ensure that your domain is set to use the correct IP address. These two articles explain how you can check your hosting IP address and DNS settings for your domain name: