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> Forums > Web Hosting > Loading a PDF file to site

Loading a PDF file to site

Viewing post 1 to 4 (4 total posts)

kilojay said 1 year ago:

Hello all,
I’ve loaded PDF files onto the file manager. Hyperlinked those files but my site now request a user name and password to view those PDF files. How can I just view the files without a user name and password?
Thanks

GoDaddy Expert JasonP said 1 year ago:

@kilojay

The first thing I would recommend is making sure that the files are not in a protected directory. If they are not, can you post the URL where we can test this?

Jason

kilojay said 1 year ago:

I guess thats where I’m lost. Protected vs non-protected directory. can you give me some guidance?

thanks

GoDaddy Expert JasonP said 1 year ago:

@kilojay

Protected vs. Non Protected could be based on permissions or code in your .htaccess file. If you would like, please post a URL where I can replicate the error.

Setting Directory Permissions with Linux Hosting Accounts

Jason

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