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Redirects won’t delete

Viewing post 1 to 2 (2 total posts)
Profile picture of Tokey

tokey said 1 year, 1 month ago:

Can’t delete two redirects in the redirect manager….now my site is stuck ini an endless loop

Profile picture of JustinC

GoDaddy Contributor JustinC said 1 year, 1 month ago:

@tokey

You’ll need to contact our Support Team. We need to access your account in order to troubleshoot this issue. Please specify which redirects you’re trying to delete, give us permission to attempt to delete them, and we’ll test it out from there.

Otherwise, you could try renaming the .htacess file in your account to something like .htaccess.bak as this is what the redirect manager is writing to. Renaming this can cause this to be able to function again as something in that file might be preventing the process from completing.

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