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Websites are down since 4/20/2012 !!!

Viewing post 1 to 4 (4 total posts)
Profile picture of DooMAGE

doomage said 1 year ago:

Sometimes is down or pages not loading very very slow.

I open a suport ticket in 4/20/2012. And all my sites minecraftbr.com/forum indiebr.com 0x10cbr.com are still down!?

Cmon, whats in going now here!?

And now i cant even reply the support ticket… “Could not add comment.”

It’s becoming very frustrating.

Profile picture of Mike42

GoDaddy Expert mike42 said 1 year ago:

@doomage,

I’m not able to duplicate any slowness with your sites on computers both on and off our network. However, that doesn’t mean that something couldn’t be going on. Have you tried running any tests on your site to see if it resolves, such as host-tracker.com?

Typically, you should be able to respond to our support incidents. You should be able to reply to the email that you have received from us, and we would be able to receive any information you have sent.

–Mike

Profile picture of DooMAGE

doomage said 1 year ago:

Hello,

My sites are accessed mostly from Brazil (its a brazilian site), and here comes the problem.
No one from Brazil can access my site, including me.

I already made a tracert test, and i can’t get into to the godaddy servers.

I can’t even connect to my FTP.

Profile picture of TimB

GoDaddy Expert timb said 1 year ago:

@doomage

If you have not already done so, please contact our Support Team with a trace route, packet information from Wireshark, and the following information for additional review:

Customer Number:
Hosted domain:
Browser & Version:
ISP:
FTP Client (if applicable):
What is occurring?(be specific):
How long has this been occurring?:

Capturing Information Through Wireshark

Tim B

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