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Can’t publish after upgrading from instantpage

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Profile picture of dustin551

dustin551 said 1 year ago:

I had an instantpage on my domain, hosted by Godaddy (I also purchased the domain there). I logged into Godaddy and upgraded to website tonight. When I try to publish, I select the same domain but it tells me that it can’t publish because that domain is used. Anyone have this happen? I’m hoping to give support some ideas because they keep telling me that I must have other hosting on the account. My domain still resolves to the Godaddy instantpage.

Profile picture of Gary A

GoDaddy Expert Gary A said 1 year ago:

@dustin551

If the domain name was setup on another service and you purchased a new WebSite Tonight plan, you would need to first remove the other service you were using. Once that service has been removed, it can take up to 24 hours for the domain to become available for use on another service, in this case your new WebSite Tonight account. If it has been over 24 hours, I recommend that you contact our support teams so that they can ensure your domain name is available for use. Our support teams can be reached 24/7 through the following page:

https://support.godaddy.com/support/

-Gary

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