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Translation Widget Stopped working

Viewing post 1 to 7 (7 total posts)
Profile picture of applejax

applejax said 1 year, 1 month ago:

My web site has used the translation widget for the past two months, but today it stopped working. Instead of the translation widget appearing, the connecting wheel appears and keeps going round and round, but not connecting. I have reloaded the widget, but still not working.

Profile picture of Gary A

GoDaddy Expert Gary A said 1 year, 1 month ago:

@applejax

You can try republishing your site to see if that corrects the issue with the widget. If it doesn’t, can you reply and include the link to your site so that we can take a better look at it?

-Gary

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applejax said 1 year, 1 month ago:

Thanks Gary. Republishing did not correct the problem. The link is http://www.biotech-central.com

Profile picture of Gary A

GoDaddy Expert Gary A said 1 year, 1 month ago:

@applejax

I recommend that you try removing the widget and then re-add it. Information on working with widgets can be reviewed in this article:

http://support.godaddy.com/help/article/5063

-Gary

Profile picture of applejax

applejax said 1 year, 1 month ago:

Hi Gary,

I have tried deleting and re-inserting the widget several times, all without success. The web-site preview works correctly, but does not work once published. I added the SSL Certificate last week; could this be the problem?

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applejax said 1 year, 1 month ago:

I deleted the SSL certificate and all is working again.

Profile picture of Gary A

GoDaddy Expert Gary A said 1 year, 1 month ago:

@applejax

I’m glad to hear you got it working. If you have any other questions, please feel free to post them on the Forums.

-Gary

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