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WP Multi Site Install – Troubleshoot help

Viewing post 1 to 5 (5 total posts)
Profile picture of Brennalin

Brennalin said 1 year ago:

Need troubleshooting suggestions:

Enabling multi-site. After updating wp-config and .htaccess (and saving) I can’t log back in to WP.
I get to the log-in screen, enter username and password and then.. nothing. No errors.

If I backtrack and upload the backup files for these two I can successfully log in with no problem. Where might the issue be?

Thx!

Profile picture of SteveS

GoDaddy Expert steves said 1 year ago:

@Brennalin

The steps we have to enable Multisites can be found at the following link:

http://support.godaddy.com/help/article/6143

You will want to ensure you have Wordpress 3.0 of higher, and if not update it. Something in your .htaccess file may be causing an issue. What is the contents of your .htaccess file? Also, it sounds like you can get to the log in screen but when you attempt to log in to you get a blank screen only or what is exactly occurring?

-Steve

Profile picture of Brennalin

Brennalin said 1 year ago:

Thanks for the response. I have reviewed that article and it appears I have done it correctly.

The WordPress is a new installation – I had originally configured for subdomains before I realized it wouldn’t work – so I had it uninstalled and reinstalled so it is the newest version.

My file looks like:
RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ – [L]

# uploaded files
RewriteRule ^([_0-9a-zA-Z-]+/)?files/(.+) wp-includes/ms-files.php?file=$2 [L]

# add a trailing slash to /wp-admin
RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L]

RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^ – [L]
RewriteRule ^[_0-9a-zA-Z-]+/(wp-(content|admin|includes).*) $1 [L]
RewriteRule ^[_0-9a-zA-Z-]+/(.*.php)$ $1 [L]
RewriteRule . index.php [L]

I can get to the login screen, when I submit my password nothing happens. I remain on the login screen with the password field blank. There is no error such as “invalid password”. It just looks as if I had not submitted anything.

Profile picture of Brennalin

Brennalin said 1 year ago:

I think I got it fixed. Someone else suggested I clear my cookies. SO I cleared cookies and deleted temp files and it worked.

Well that was too simple for me to think of.

Profile picture of SteveS

GoDaddy Expert steves said 1 year ago:

@Brennalin

It sounds like your issue has been resolved. I did not think of clearing the cache/cookies either, but I’m glad that worked and I will keep that in mind if I ever hear of this issue again. Thanks for posting and let us know if you have any further questions.

-Steve

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