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> Help > Online Storage > Troubleshooting > Why am I getting the error 'This folder cannot be displayed' when I browse to the Web Folder for Online Storage?

Why am I getting the error 'This folder cannot be displayed' when I browse to the Web Folder for Online Storage?

Date Submitted: 4-4-2012

If Windows cannot find the Web Folder you created for your Online Storage, log in to Online Storage and verify that the folder you are trying to view doesn't contain files with invalid characters. Online Storage only supports UTF-8 characters.

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