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Transferring Domain Names to Us

You can use these instructions to transfer a domain name from your current registrar to us.

Before you can authorize a domain name transfer from another registrar to us, you must prepare the domain name and purchase the transfer. For more information, see Preparing to Transfer Domain Names to Us.

ICANN regulations prohibit transferring domain names registered or previously transferred in the last 60 days. For more information, click here.

If you purchased a .uk, .ca, .eu, .es, or .se domain name transfer, see the respective article for additional transfer instructions:

NOTE: For most domain name extensions, a transfer between registrars takes five to seven days from the time you authorize it. The process and time required for transfer completion can vary for certain extensions, such as country-code top-level domain names (ccTLDs). For more information, see About ccTLDs (Country-Code Domain Names), and then click the Help article for your extension.

Authorizing a Domain Name Transfer to Us

When you complete these steps, you authorize us to complete the domain name transfer process.

To Authorize Domain Name Transfers to Us

  1. Log in to your Account Manager.
  2. Next to Domains, click Launch.
  3. NOTE: If the Launch button does not display for you, from the Products > Domains menu, select Manage Domains.

  4. From the Domains menu, select Transfers.
  5. Click Authorize transfer.
  6. Click Add now.
  7. In the Transaction ID and Security Code fields, enter the transfer IDs we sent to the administrative contact's (admin) email address, and then click Add. (If you have a .au domain name, we will send transfer IDs and a confirmation email to the registrant contact's email address as it displays in the Whois database.)

    NOTE: If you did not receive transfer IDs, see How do I resend the transfer IDs to my updated admin email address?

  8. Do one of the following:
    • Select the Basic tab, and then enter the Authorization Code from the current registrar (if applicable) in the field next to your domain name.
    • Select the Advanced tab, and then enter one domain name and its authorization code per line. Separate each domain name from its authorization code with a comma, space, or tab.

    NOTE: If you do not have an authorization code, see How do I get an authorization code to transfer my domain name to you? Some domain name extensions do not require authorization codes.

  9. Select I authorize the transfer..., and then click Finish.
  10. Click OK.

NOTE: For most domain name extensions, a transfer between registrars takes five to seven days from the time you authorize it. The process and time required for transfer completion can vary for certain extensions, such as country-code top-level domain names (ccTLDs). For more information, see About ccTLDs (Country-Code Domain Names), and then click the Help article for your extension.

Checking the Progress of Your Transfer

After you authorize the transfer, we send a request to your domain name's registry, and then they notify your current registrar. Your current registrar might send a request for transfer approval to the domain name's admin email address. Then, your current registrar sends an acceptance or rejection notice back to the registry, and then the registry notifies us of the transfer status.

On the Pending Transfers page in the Domain Manager, you can track your transfer's progress.

To Check the Progress of Your Transfer

  1. Log in to your Account Manager.
  2. From the Domains menu, select Domain Management.
  3. From the Domains menu, select Transfers. In the Pending Transfers Grid, the following columns display information for each domain name pending transfer:
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