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Updating Your Domain Name Contact Information

It's important to keep your domain names' registrant, administrator, technical, and billing contact information (also known as your Whois information) updated at all times. We use this information to notify the pertinent contact of changes or requests for your domain names.

NOTE:We send .au transfer-related information to the registrant contact's email address as it displays in the Whois database.

You can enter different contact information for each of your domain names, or you can enter the same contact information for all of them.

You can update all four contact types at once (registrant, administrator, technical, and billing), or you can update them individually.

NOTE:If your domain name has privacy, see Updating Contact Information for Domain Names with Privacy for more information.

To Update Your Domain Name Contact Information

  1. Log in to your Account Manager.
  2. Next to Domains, click Launch.
  3. Select the domain name(s) you want to update.
  4. From the Contact menu, select Contact Information. The Contact Information window displays.
  5. To update a contact type, select one of the following tabs:
    • Registrant
    • Administrative
    • Technical
    • Billing

    Update any of the following sections:

    1. Contact

      Click Edit, and then do the following:

      • (Optional) Organization — Enter the organization with which the contact is affiliated.
      • First name — Enter the contact's first name.
      • Last name — Enter the contact's last name.
      • For the Registrant tab only: Read and select any of the following legal agreements that display:

        WARNING: You voluntarily agree to a 60-day lock that prevents you from transferring your domain name when you update the Organization field for the registrant contact, or when you update the First name and Last name fields for the registrant contact if an organization is not the legal registrant for your domain name.

      Address

      Complete any of the following fields:

      • Address — Enter the contact's street address.
      • (Optional) Address 2 — Enter any additional address information for the contact, such as an apartment number or suite.
      • City — Enter the contact's city.
      • State — Enter the contact's state.
      • ZIP — Enter the contact's ZIP code.
      • Country — Enter the contact's country.

      Phone

      Complete any of the following fields:

      • Phone — Enter the contact's country code and phone number.
      • (Optional) Fax — Enter the contact's country code and fax number.

      Email

      • Email address — Enter the contact's email address.
    2. (Optional) To update all of the contact types with the same information, select Use for all contact types.

      If you updated the Organization, First name, or Last name fields, read and select any of the following legal agreements that display:

      WARNING: You voluntarily agree to a 60-day lock that prevents you from transferring your domain name when you update the Organization field for the registrant contact, or when you update the First name and Last name fields for the registrant contact if an organization is not the legal registrant for your domain name.

      NOTE: The 60-day lock does not apply to .au domain names.

    3. Click OK. A confirmation message displays.
    4. Click OK.
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