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Enabling SSH on Your Linux Shared Hosting Account

Date Submitted: 5/8/14

SSH is a secure method of connecting to your hosting account to upload files, move files, and execute commands. Customers using paid Linux shared hosting accounts can enable it.

When you enable SSH, it is enabled for the primary FTP user associated to the account.

To Enable SSH on Your Linux Shared Hosting Account

  1. Log in to your Account Manager.
  2. Click Web Hosting.

Click one of the following, based on the type of hosting you have. You can tell this by the second word in your hosting's description beneath your hosting account's domain name, e.g. Deluxe Web correlates to Web/Classic (Hosting Control Panel).

Web/Classic (Hosting Control Panel)

  1. Next to the hosting account you want to use, click Launch.
  2. From the Settings menu, select SSH.
  3. Enter your phone number, and then click Enable. Our hosting operations teams will call you in approximately 10 minutes with a PIN.
  4. Enter the PIN below and click Verify to enable SSH for your account.

It can take up to 72 hours for us to enable SSH for your account. During this time, you might not be able to access the account as it is moved to a new server.

Linux (cPanel)

  1. Next to the hosting account you want to use, click Launch.
  2. Click SSH/Shell Access.
  3. Enter the IP address you will connect from.

    We automatically enter the IP address you're currently using. If you want to use a different IP, get its IP address by visiting a site like whatismyip.com from the machine you plan on using.
  4. Click Submit.

Use the information on the final page to connect via SSH.

For more information, see Using SSH to Connect to Your Linux Shared Hosting Account.

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