Working with Hosting AccountExecs

Creating a New AccountExec sends the recipient a request email they must accept before you can assign them to your hosting account.

To Create a New AccountExec

1. Log in to your Account Manager.
2. Click Web Hosting.
3. Next to the hosting account you want to use, click Launch.
4. In the upper-right corner of the Hosting Control Center, next to your domain name, click Change Account.
5. Select the account you want to use, and then click New AccountExec.
6. Complete the on-screen fields, and then click OK.

This information assumes you are the recipient of the AccountExec Request.

Once you receive the request to become a Hosting AccountExec, you must accept the invitation in your own account. If you do not have an account, go to our home page, click Create Account, and then complete the fields to set up your account.

To Accept the AccountExec Request

1. To accept the request, you must click the link in the email you received.

   NOTE: If you are not logged into your account, you are prompted to do so at this point. Once you are logged in, you need to go back to your email and follow the link again.

2. On the right side of the screen, under Accept Invitation, click Continue.
3. Click Continue again.

After you accept the request, the account owner must assign you to a hosting account and grant your permissions.

Once your AccountExecs accept their requests, you can assign hosting accounts to them and grant their permissions.

To Assign AccountExecs to Hosting Accounts and Grant Permissions

1. Log in to your Account Manager.
2. Click Web Hosting.
3. Next to the hosting account you want to use, click Launch.
4. Next to your domain name, in the upper-right corner of the Hosting Control Center, click Change Account.
5. Select the domain you want to use, and then, in the upper-left corner, click Assign AccountExec.
6. Click Add AccountExec.
7. Select the AccountExec you want to assign to this account. Only the names of those who accepted your invitation display. If the AccountExecs you want to use don't display, they have not accepted the AccountExec request.
8. Select the permissions you want to grant them, and then click OK.

For a list of which sections in the Hosting Control Center you can give an AccountExec access to, see AccountExec Permissions.

This information assumes you are the recipient of the AccountExec Request.

Once you have been assigned to an account and granted permissions, you can log in to your account and manage it.

To Log in and Manage Your AccountExec Accounts

1. Go to hcc.cc.
2. Enter your customer account's user name and password. AccountExec accounts do not have a separate login.
3. Click Login.

If you no longer need AccountExecs to help you manage your account, you can remove them.

To Remove an AccountExec

1. Log in to your Account Manager.
2. Go to the Settings tab.
3. Click Account Administrator.
4. Next to the AccountExec you want to remove, click Revoke Permissions.