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Finding Your Hosting Account's IP Address

Date Submitted: 3/7/14

Your hosting account's IP address is the address computers use to access it, both for browsing your website (HTTP) and uploading files to it (FTP). For instance, if your domain name isn't using your hosting account's IP address as its primary A record in its DNS settings, your website won't load the files on your hosting account.

To Locate Your Hosting IP Address

  1. Log in to your Account Manager.
  2. Click Web Hosting.

Click one of the following, based on the type of hosting you have. You can tell this by the second word in your hosting's description beneath your hosting account's domain name, e.g. Deluxe Web correlates to Web/Classic (Hosting Control Panel).

Web/Classic (Hosting Control Panel)

Next to the hosting account you want to use, click the Launch button.

Your IP address displays in the IP Address field in the Server Details column.

Linux (cPanel)

Next to the hosting account you want to use, click Launch.

Your hosting account's Shared IP Address displays in the Stats section on the left. If it's not displaying, click expand stats.

Windows (Plesk)

Next to the hosting account you want to use, click Launch.

Your account's IP address displays in each of your domain names' sections.

Related Material

To find product information, please see our hosting page.

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