Checking Your MX Record Settings in the Email Control Center
There are a variety of factors that can affect whether or not you can send and receive email. MX records are among them. You need to have the correct MX records to get your email.
You can verify that you have correct settings for your MX Records in the Email Control Center. If your current settings are incorrect we will provide you with the correct settings for your POP or IMAP email account.
To Check Your MX Records in the Email Control Center
- Log in to your Account Manager.
- From the Products tab, select Email.
- Next to the account you want to change, click Launch. The Email Control Center displays.
- Go to the Domains tab.
- Select the email account you want to verify MX records for, and then click Server Addresses.
NOTE: Any changes made to the MX record on the domain can take up to 48 hours to propagate.
For more information on how to add or edit your MX Records, see Managing DNS for Your Domain Names.
If you're using the Workspace Control Center, see Checking MX Records in the Workspace Control Center.
Updating Your MX Records
How do I retrieve my email messages if I manage my DNS elsewhere?
Managing Spam Settings in the Email Control Center
Using Custom URLs to Access Web-Based Email
Moving an Email Address to Another Plan in the Workspace Control Center
Using Our Email with Domains Hosted Elsewhere
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