Requesting a Standard SSL Certificate

After you purchase an SSL certificate, activate the SSL credit to request a new certificate. Before you begin, make sure the registration information for your domain name is up to date and correct.

Allow about 10 minutes to complete the request in your account.

To Request a Standard SSL Certificate

1. Log in to your Account Manager.
2. From the My Account tab, click SSL Certificates.
3. Click Use Credit for the SSL credit you want to activate.
4. In Set up New Certificate on the right, select the credit you want to use and then click Continue.
   

   NOTE: The newly activated credit displays as New Certificate. If you don't see it right away, wait a minute and then refresh your browser.

5. Click Launch for the SSL you just activated.
6. If this is your first certificate, you must agree to the Subscriber Agreement.
7. Click the Credits folder on the left.
   

   NOTE: If you do not see the credit, refresh your list by clicking Click Here in the grey bar just below the faded buttons.

8. Click Request Certificate next to the certificate credit you want to activate.
9. Select the appropriate hosting type for your certificate:
   
   • If you host your website in the same account, select Web Hosting, Grid Hosting, WebSite Tonight, Quick Shopping Cart or Dream Web Site or Dedicated Server or Virtual Dedicated Server, with Simple Control Panel, and select your domain from a list.
   • If you host your website on a Dedicated server or with another provider, select Third Party or Dedicated Server or Virtual Dedicated Server without Simple Control Panel and enter the certificate signing request (CSR) in the field provided.
10. Choose your preference for the certificate issuing organization. For more information, see Using the Right Issuing Organization for Your SSL
11. Click Next.
12. Verify your certificate request, and then click Next.

After you submit your request, we must verify your application. You can monitor the progress of your certificate request in the Pending Requests folder. Also, be sure to check your email for further instructions.

If you selected Web Hosting, Grid Hosting, WebSite Tonight, Quick Shopping Cart or Dream Web Site when you requested your certificate, we automatically update the IP address for your website when your SSL is approved.

If your domain and hosting are in different accounts, you must update the A record for your domain with the new IP address. See Finding Your Hosting Account's IP Address for more information. To learn how to update your domain's A record, see Managing DNS for Your Domain Names.

NOTE: Your site might be inaccessible until you update the A record.