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Custom Nameserver Restriction for .com, .net, and .edu Domain Names

Date Submitted: 9-1-2011

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Domain name extensions .com, .net, and .edu have a special restriction when using custom nameservers (see Registering Your Own Nameservers/Hosts for information on registering custom nameservers.) This is a restriction by their registry, VeriSign®.

The restriction prevents circular nameserver references from resolving properly to the hosted website.

What is a circular nameserver reference? — If you create custom nameservers for two domain names, a .com and a .net, for example, and the domain names use each other's nameservers, the reference is circular.

Example of a circular nameserver reference:
coolexample.com uses: ns1.coolexample.net and ns2.coolexample.net
coolexample.net uses: ns1.coolexample.com and ns2.coolexample.com

Here's the fix: Change the nameservers for one of the domain names.

Do you still need additional Help? Create a Support ticket.

When posting about a technical issue, please be sure to include as many details as possible, such as your domain name, related URLs and other pertinent information. This consideration will allow us to better understand the situation and quickly assist you.

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