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> Help > Website Builder > FAQ > Why did I get an error message when Website Builder imported my website?

Why did I get an error message when Website Builder imported my website?

Date Submitted: 8-14-2012

When Website Builder imports your InstantPage® website, an error message displays when any portion of your InstantPage website doesn't completely transfer. If the error message displays, don't worry.

Click Retry Import to restart the import process. You can also click Go To My Account to launch Website Builder from your account and restart the import process. Some reasons why the error message displays include:

Incomplete download of images
Incomplete transfer of files
Incomplete transfer of content
Database save errors

When Website Builder completely transfers your InstantPage website, the Getting Started page displays. To complete the import, click Get Started.

Note: The import process must restart if you close the Getting Started page before you click Get Started.

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