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> Help > Managed Hosting > What services does Managed Hosting include?

What services does Managed Hosting include?

Date Submitted: 10-26-2011

Managed Hosting accounts include the following services:

Set up — Operating system and control panel installation. Custom system administrative work can be requested at an hourly rate. Advanced server support is available at no charge.
Monitoring — Server, network, databases, and Apache monitoring. We accomplish this through ping monitors for server and network uptime, and HTTP monitors for website uptime.
Security Scans — Monthly server scans. Each scan produces a report that our support teams review.
Application Support — Installation and update of supported applications.
Patching — Official operating system and application patches, updates, and bug fixes. If the likelihood of exploitation is high, we will apply patches immediately. We will notify you if patching your server incurs downtime.

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