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Setting up Forwarding Accounts in the Workspace Control Center

You can set up email addresses solely for the purpose of forwarding messages to other mailboxes. No email gets stored at the forwarding address; it all gets immediately directed to the destination email address.

If you're using the Email Control Center, please see Setting up a Forwarding Account in the Email Control Center.

To Set up a Single Email Forwarding Address

  1. Log in to your Account Manager.
  2. Click Email.
  3. Next to the account you want, click Launch.

    NOTE: If this is the first time you're setting up an email address and you want to use an existing Free Email Forwarding, next to the account you want to use, click Set Up, select the account credit you want to use, select the domain or product you want to associate with this Email Forwarding account, and then click Set Up. Now, return to the Email list and, next to the account you want to use, click Launch. (You may need to refresh your browser for the new email plan to display in your list.)

  4. Click View Email.
  5. Next to the account you want to use, click Forward Email.
  6. Go to the the upper-right corner, and then click Forwarding.
  7. In the Forward this email address field, enter the email address from which you want to forward messages.
  8. In the To these email addresses field, enter the email address to which you want to forward messages. You can enter multiple addresses separated by commas.
  9. From the Plan menu, select a plan to apply to the forwarding account.
  10. Optional: To make this mailbox a catchall, an address specified to receive all messages addressed to an incorrect email address for domains, select Make this a catch-all account.
  11. To enable automatic replies from your account, select Enable auto reply, and then enter or select the following:
    • Reply frequency — Select Once per sender to send one auto reply to each sender, ignoring additional messages from them. Select Once per message to send auto replies to each message your account receives.
    • Reply from — Select to send messages from your own email address, or select Other, and then enter another email address.
    • Reply subject — To display the original subject from the message thread, select Auto-Reply [original subject]. To enter a custom subject, select Other, and then enter the subject.
    • Select a Start time and End time for the duration auto reply is enabled.
    • Message — Enter text for your auto reply.
  12. Click Create.

To Set up a Multiple Email Forwarding Addresses

  1. Log in to your Account Manager.
  2. Click Email.
  3. Click View Email.
  4. Next to the account you want to use, click Create.
  5. Go to the the upper-right corner, and then click Forwarding.
  6. Go to the the upper-right corner, and then click Create Many.
  7. In the Email prefix field, enter prefixes of the email addresses from which you want to forward messages. Examples of prefixes include jsmith, sales and info. For these, @coolexample.com would be the suffix, or domain.
  8. Optional: To enter multiple prefixes, click Paste Addresses, paste the comma-separated prefixes in the Paste Many field, and then click OK.
  9. In the @ Domain field, enter the domain, or suffix, of the email addresses from which you want to forward messages. For example, a suffix, or domain would be @coolexample.com.
  10. In the Forward these addresses to field, enter the email addresses to which you want to forward messages. You can enter multiple addresses separated by commas.
  11. From the Plan menu, select a plan to apply to the forwarding account.
  12. Click Create.
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