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How do I get a Domain Authorization Letter?

Certain business matters, such as requests for Secure Sockets Layer (SSL) certificates or merchant accounts, require verification of your domain name registration. For example, when you request an SSL certificate from us, we must verify your domain name registration in the Whois database. If we can't verify this information because you have private registration for your domain name, you must provide us with a Domain Authorization Letter from the private registration company.

To get a Domain Authorization Letter, consult your private registration company for specific instructions. If the company sends the letter directly to you, fax or scan and email it to us to prove you own the domain name.

If your domain name has private registration through our affiliate company, Domains By Proxy® (DBP), you can request a Domain Authorization Letter in your DBP account.

Domain Authorization Letters must comply with the following criteria:

  • We will only accept Domain Authorization Letters from the private, anonymous or proxy registration service company listed in the Whois database.
  • The Domain Authorization Letter must be on the private, anonymous or proxy registration services company's letterhead and signed by the company's general manager or equivalent.
  • The Domain Authorization Letter must contain the name of the organization applying for the certificate, the domain name included in the certificate request, the registrant's name (normally the private, anonymous or proxy registration services company) and a statement authorizing the certificate applicant the right to use the domain name in a digital certificate.
  • A Domain Authorization Letter is required for any domain(s) that are registered through a private, anonymous or proxy registration service. It is the customer's responsibility to request the letter from his or her current domain registrar.

NOTE: You may be required to provide an English translation of any non-English documentation you are submitting.

When receive the documents, an RA associate verifies the Domain Authorization Letter is in the acceptable format and that all required information is correct before manually completing the domain authorization process.

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