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Uploading Files to Your Website (FTP)

Before people can see your website, you need to upload your site's files. We're flexible and let you do this a few different ways:

Some popular FTP clients are FileZilla, Fetch (Mac), and gFTP (Linux). You might also be able to upload your site through the software used to create it, such as Adobe Dreamweaver® or Microsoft Expressions Web®.

Every FTP client works differently, however you need to configure the following settings to connect to your hosting account:

Host Name
This is your primary hosted domain name, or your hosting account IP address. For more information, see Finding Your Hosting Account's IP Address.
FTP User Name
Your hosting account user name. Where's my user name?
FTP Password
Your hosting account password. I forgot my password.
Website URL
Your site's URL (e.g.http://www.coolexample.com).
FTP Site URL
Your FTP server's URL (e.g.ftp://www.coolexample.com).
Port
Port 21 for FTP to your shared hosting account

NOTE: With Website Accelerator enabled, you need to use ftp.coolexample.com (where coolexample.com is your domain name) to FTP to your account. For more information, see What is Website Accelerator?

Start Directory
Find your website's root directory using What is my website's root directory?

NOTE: Our hosting accounts only support passive FTP.

For additional information about configuring specific FTP clients, see the following articles:

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