- Product Support
By default, dedicated and Virtual Private Servers (VPS) have a limit of 1,000 SMTP relays per day. However, if you can provide a legitimate justification, we can increase the limit.
Depending on why you need to increase your relays, provide information from one of the following sections in a support request.
If you host email addresses on your virtual or dedicated server, the following limitations apply:
1,000 outbound emails per day
Attachments cannot exceed 30MB with no individual file exceeding 20MB
NOTE: For information on expanding your email limitations, please see Requesting Additional SMTP Relays for Your [...]
All outbound email from a dedicated or Virtual Private Server (VPS) must use the relay server listed in the Hosting Control Panel. For more information, see What are the relay mail server settings on my dedicated or virtual private server?
Our servers have an outbound email limit of 1000 messages per [...]
If you suspect hackers have abused your server to send email without your knowledge, we have tools to help you clean up the server and help prevent the same issue from happening again.
The tools you can use depend on your operating system, control panel, and MTA (Mail Transfer Agent). If [...]
If your server has its mail relays open, your server might be used to send spam emails. If you’re not sure if your relays are open, try both tests below. If your relays are open, you should use the instructions below to close them.
To Manually Test Your Server for Open [...]
Our VPS and Dedicated Servers have an outbound email limit of 1000 messages per day. However, you can request to increase the limit. For more information, see Requesting an SMTP Relay Limit Increase for Your VPS or Dedicated Server.
There are several other reasons besides “standard email” that can cause you [...]
If you have Webmail enabled in Parallels Plesk Panel , you can access your email at:
Where "example.com" is the name of your domain that you set up on your Virtual Private Server (VPS).
Sign into your account using the user name and password you set up in Parallels Plesk Panel or [...]
There is a daily limit of 1,000 outbound emails from your dedicated/Virtual Private Server (VPS). There are several other reasons besides “standard email” that can cause you to reach this daily restriction. The following are a few things you can check:
Verify That Your Domain Name is Not Sending Out Bouncebacks
If you set up email on your server, you can use it with an email client using the following settings:
NOTE: We assume you have a CNAME called mail pointing to your server’s IP address. If your domain name is registered with us, you can create CNAMEs using Managing DNS for [...]
Some of the information in this article is advanced material we make available as a courtesy. Please be advised that you are responsible for properly following the procedures below. Customer Support cannot assist with these topics.
To clear your outgoing mail queue on your Windows server with Mailenable: