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Migrating Websites from Shared Hosting Accounts

Some of the information in this article is advanced material we make available as a courtesy. Please be advised that you are responsible for properly following the procedures below. Customer Support cannot assist with these topics.

Before you attempt to migrate your hosting content, make sure you have created a backup [...]

Changing Your Password on a VPS or Dedicated Server

If you forget your server’s Remote Desktop or SSH password, reset it by following the steps outlined in this article.

Requesting Additional IP Addresses for Your Server

All of our servers include up to 3 IP addresses. You are allocated the first when the account is activated and two more can be requested.

To Add Your Second and Third IPs

Log in to your Account Manager.
Click Servers.

Get Support Assistance for Your VPS or Dedicated Server

If you need help with your VPS or Dedicated Server, you can launch a live chat session through the Virtual Private /Dedicated Hosting Manager. Chat is available 24 hours per day, 7 days per week. Alternatively, you may contact Customer Support directly for assistance.
Contact us by Phone
(480) 505-8877 24×7 Technical [...]

Verifying Domains in Google Webmaster Tools

To get the most out of Google Webmaster Tools, you need to verify your domain names’ ownership.

How do I get help with my server?

If you need help with your Virtual Private Server (VPS) account, you can use the Live Chat option. Alternatively, you may contact Customer Support directly for assistance.

To Open a Live Chat

Log in to your Account Manager.
Click Servers.
Next to [...]

What software do you install on my Windows Virtual Private Server?

Posted: in General

This is the software installed on your Windows Virtual Private Server:

Operating System
Windows Server 2008 R2

Remote Access Services
Remote Desktop

Web Server
Microsoft IIS 7

Control Panel
Latest version of Parallels Plesk Panel with support for 30, 100, or unlimited domains, depending on your [...]

How do I upgrade or downgrade options on my server?

Most upgrades can be done through your account under the My Products section of Servers.

To Upgrade Virtual Private Servers (VPS)

Log in to your Account Manager.
Click Servers.
Click Options next to the name of the server you want to use.
Go to the Customize tab.
Select the Plan you want.
Click Checkout, and then complete [...]

What server upgrades or modifications require a re-provision or downtime?

When making modifications to a Virtual Private Server (VPS) or a Dedicated Server, some procedures may result in downtime or a loss of data.Some modifications may also require reprovisioning of the server. If you are unsure, please contact our Professional Hosting Services team so that they can make expert recommendations [...]

Update DNS on Your VPS or Dedicated Server

If you have a Windows dedicated server running Parallels Plesk Panel 8.6 or lower or are using the DNS service BIND (Berkeley Internet Name Domain) with a version lower than 9.4.2 or Microsoft DNS without patch 951748, we advise you to update your DNS service.

To Update BIND

Windows Dedicated Servers [...]

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