GoDaddy Support

General

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Requesting Additional IP Addresses for Your Server

All of our servers include up to 3 IP addresses. You are allocated the first when the account is activated and two more can be requested.

It can take up to an hour for us to assign and display the new IP address.
To Add Your Second [...]

Changing Your Server's Password

If you forget your server’s Remote Desktop or SSH password, reset it by following the steps outlined in this article.

Starting over with My Virtual Private Server

If you want to revert to a clean setup on your Virtual Private Server (VPS), you can reprovision your server. Reprovisioning erases all of the content on your server hard drive. Your server will return to the state it was in when you first purchased it.

To Reprovision Your Server

[...]

Resetting Your Server's Password

If you forgot your server’s password, we can help you reset it. How you do that depends on whether you have a VPS or dedicated server.

If you know your password and want to change it, see Changing Your Server’s Password.

VPS
You can reset your password using your server’s management interface.

To Reset [...]

Rebooting or Requesting a Power Cycle for Your Server

If you cannot reboot your server, manually (more info), you can request a power cycle for your server.

To Request a Reboot or Power Cycle

Log in to your Account Manager.
Click Servers.

Click one of the following based on the type of management interface your [...]

Setting up Your Virtual Private Server (VPS)

You already purchased a virtual private server — now you need to set it up, which includes the administrative stuff like your username and password.

To Set Up Your Virtual Private Server (VPS)

Log in to your Account Manager.
Click Servers.

Click one of the following [...]

Rebooting Your Server

To reboot your dedicated hosting server, you will need to SSH or Remote Desktop to your server (depending on your operating system) and then issue a reboot command.
To Reboot Your Dedicated Hosting Server
In Linux
SSH to your server.
In the command line, type:
su -
reboot
In Windows 2003
Remote Desktop to your server.
From the Start [...]

Canceling Your Server

If you no longer need your server, you can cancel it.

Patching Your VPS or Dedicated Server

To protect yourself from security vulnerabilities, it is incredibly important to patch your server regularly. Developing a monthly or weekly habit of performing this simple task can save you a lot of grief and hassle later on.

NOTE: Assisted Service Plan customers do not need to patch their own servers.

The process [...]

How do I upgrade or downgrade options on my server?

Most upgrades can be done through your account under the My Products section of Servers.

To Upgrade Virtual Private Servers (VPS)

Log in to your Account Manager.
Click Servers.
Click Options next to the name of the server you want to use.
Go to the Customize tab.
Select the Plan you want.
Click Checkout, and then complete [...]

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