Backup

What are Managed Backups?

Making sure your data is backed up is an important part of running a successful Web site.
We offer a service called Managed Backups to handle this task for you.

To help you decide whether this service is right for you, we put together the questions people typically have.

General Questions

How [...]

How can I back up the data on my server?

Some of the information in this article is advanced material we make available as a courtesy. Please be advised that you are responsible for properly following the procedures below. Customer Support cannot assist with these topics.

All updates regarding patches, software, and bug fixes are the responsibility of the dedicated server [...]

Adding FTP Backup Space to Your Server

You can add FTP Backup space to your server plan as a recurring billing service.
To Add FTP Backup Space to Your Server
Log in to your Account Manager.
Click Servers.
Click Options next to the name of the server you want to use.
Go to the Customize tab.
Select the Backup – FTP option you [...]

How can I back up the data on my Virtual Private Server?

Our FTP Backup feature provides reliable, remote back up for the important data on your Virtual Private Server (VPS). This type of backup is self-managed. We provide you with a secure FTP server and login, and you decide when, what, and how you back up your data. [...]

What should I back up on my Windows Virtual Private Server?

What you back up depends on how you configured your Virtual Private Server (VPS). For standard installations, it is a good idea to back up your website directories.
Your website directories are typically located in the C:Inetpub directory on your Windows Virtual Private Server [...]

How much space can I get to backup my Virtual Private Server?

We currently offer FTP Backup plans with 10 GB, 30 GB, or 50 GB of [...]

How can I access the FTP Backup server for my Windows Virtual Private Server?

You can access your FTP backup server from your dedicated server using any standard FTP client. For Windows, FileZilla and Smart FTP are easy-to-use, free FTP clients.
To connect to your FTP Backup server, use the user name and password that you set up when you purchased your FTP Backup [...]

Do you automatically backup the content on my Virtual Private Server?

No, we do not automatically backup your Virtual Private Server (VPS). It is your responsibility to backup the content on your server.
However, we do offer an FTP backup service and Managed Backups with our Virtual Private Server (VPS) accounts. For more information about FTP backup, see How can [...]

Adding Managed Backups to Your Server

We will backup your server content for you.
You can add managed backups to your server plan as a recurring billing service.
To Add Managed Backups
Log in to your Account Manager.
Click Servers.
Click Options next to the name of the server you want to use.
Go to the Customize tab.
Select the Managed Backup you [...]

Backing up PIX Firewall Settings

Some of the information in this article is advanced material we make available as a courtesy. Please be advised that you are responsible for properly following the procedures below. Customer Support cannot assist with these topics.

This getting started guide will help you backup your PIX Firewall settings via either SSH [...]