FAQ
Determining How Long it Takes to Issue an SSL Certificate.
This article explains how long it takes to issue a SSL certificate.
Explaining What Information We Validate to Approve SSL Certificates
This article explains what information we validate to approve your SSL.
Requesting a Standard SSL Certificate
After you purchase an SSL certificate, activate the SSL credit to request a new certificate for your website.
Renewing Your SSL Certificate
Renewing your SSL is a multiple-step process that varies depending on your certificate type and where you host your website. Even if your SSL auto-renewed, you must still apply the renewal credit and complete a renewal request through your account.
Requesting a Deluxe SSL Secure Certificate
This article explains how to request a Deluxe Secure Certificate.
Viewing the Progress of Your SSL Certificate Request
You can monitor the status and progress of your SSL certificate request in your account.
Uploading Documents for Your SSL Request
If you need to submit additional documents to complete verification for your SSL request, you can upload the documents in your SSL account.
How do I check my SSL Status?
If you have a Standard Single Domain SSL applied to your hosting account, you can check its status in the Hosting Control Center.
Redeeming a Standard Single Domain SSL Certificate in the Hosting Control Center
Use these steps to redeem your Standard single domain SSL certificate in the Hosting Control Center.
Verifying a Certificate's Validity on Your Computer
Applications are configured to verify a certificate using Online Certificate Status Protocol, or Certificate Revocation Lists.
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