Troubleshooting
Why can't I access my Quick Shopping Cart using Internet Explorer?
You may be unable to access the Quick Shopping Cart application because your Internet Explorer security settings are set too high. To remedy this issue, you can either change the security level to Medium or add the application’s URL to your Trusted Sites list.
NOTE: If you are running Windows [...]
Why is the layout of my Quick Shopping Cart distorted?
If you are using a GIF image file in your Quick Shopping Cart storefront (specifically, in the Category Description or Product Description areas), Internet Explorer 6.x will not resize the image to fit the allowed space. Therefore, the template you are using for your storefront may not display properly.
To [...]
Why can't I see my Quick Shopping Cart after I published? I am getting a 404 error.
You may be unable to immediately see your Quick Shopping Cart storefront if you have just set up your account. After you set up your Quick Shopping Cart account, it takes approximately 24 hours to process your account information. During this time, your store is not available for viewing [...]
Why is Intuit QuickBooks displaying duplicate sales receipts?
Intuit® QuickBooks® may display duplicate Quick Shopping Cart sales receipts because you’ve deactivated and then reactivated QuickBooks integration in Quick Shopping Cart.
When you transfer sales receipts to QuickBooks, Quick Shopping Cart keeps a log of the receipts transferred. If you deactivate QuickBooks Integration, Quick Shopping Cart deletes this log.
When you [...]
10 min expected wait time