Assisted Service Plan

Setting up Your Assisted Service Plan Virtual Private Server

This guide covers the initial set up and configuration of your Assisted Service Plan Virtual Private Server (VPS) and has a brief tour of two important server management tools: Parallels Plesk Panel and your VPS Control Panel. You may download a PDF version to your computer or view the [...]

Getting Started Guides for Your Virtual Private Server with Assisted Service Plan

These getting started guides will help you become familiar with and assist you in the configuration of your Virtual Private Server (VPS) with Assisted Service Plan.
NOTE: These guides are in the PDF format and require Adobe Acrobat Reader to open and print them. You can download Adobe Acrobat Reader at [...]

What Is Included in Assisted Service Plan for my Virtual Private Server?

Assisted Service Plan covers the following categories of Virtual Private Server (VPS) functionality:
Set up Set up includes initial server configuration, including operating system and control panel installation. Custom system administrative work can be requested at an hourly rate. Advanced server support is available at no charge.
Monitoring
Monitoring of [...]

What is assisted service plan for my dedicated or virtual dedicated server?

Assisted Service Plan is a dedicated or Virtual Private Server (VPS) option that shifts the responsibility of set up, monitoring, maintenance, security, and patching of your server to our server support team. With Assisted Service Plan, custom support services are also available for an hourly rate. Assisted Service Plan servers [...]

How Long Will it Take to Setup My Dedicated Server with Assisted Service Plan?

It may take up to 24 hours for the server option to appear in your account. Once this option appears, follow these instructions to configure and activate your Dedicated Server with Assisted Service Plan.

Log in to your Account Manager.
Click Servers.
Click Set up Account next to the [...]

Do Assisted Service Plan Servers or Managed Hosting provide root or system access?

Root or system-level access is not available with Assisted Service Plan servers or Managed Hosting. However, you retain control over all other server functionality, including the creation, uploading, and management of websites through Parallels Plesk [...]

What does the Assisted Service Plan include?

Assisted Service Plan covers the following categories of dedicated server functionality:
Set up Set up includes initial server configuration, including operating system and control panel installation. Custom system administrative work can be requested at an hourly rate. Advanced server support is available at no charge. Monitoring
Monitoring of the system [...]

Setting up Your Assisted Service Plan Dedicated Server

This guide covers the initial set up and configuration of your Assisted Service Plan Dedicated Server and has a brief tour of two important server management tools: Parallels Plesk Panel and your Dedicated Hosting Manager. You may download a PDF version to your computer or view the guide below.
NOTE: The [...]

Getting Started Guides for Your Assisted Service Plan Server

These getting started guides will help you become familiar with and assist you in the configuration of your dedicated server with Assisted Service Plan.
NOTE: These guides are in the PDF format and require Adobe Acrobat Reader to open and print them. You can download Adobe Acrobat Reader at Adobe’s website.
Linux

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What happens to my server when I add an Assisted Service Plan?

When you add an Assisted Service Plan to an server our technicians must first reprovision the server. This erases any data on the server. Before starting the Assisted Server upgrade process you should back up all of your server’s data. We are not responsible for the loss of any data [...]