FAQ
Subcategories
What type of hosting account do I have?
If you need to know what kind of hosting you have, this article gives you the details you need.
How many files can a shared hosting directory hold?
Directories on your hosting account cannot hold more than 1,024 files and your entire hosting account cannot hold more than 500,000 files and folders.
Which components does my hosting support?
Looking to find out what components you can use with your website? This graph has you covered.
Switching Your Hosting Account Operating System
If you found out you need to change your hosting account’s operating system, you can make the switch easily in your account.
Should I choose a Windows or Linux hosting account?
We offer two different platforms with our hosting accounts. You should know which one best suits your needs, but you can switch them at any time.
Transferring Your Hosting Account
You can move your website from other providers to us easily using the details in this article.
Explanation of Hosting-Related User Accounts
If you don’t know FTP from MySQL from SSH, this article will help explain some hosting account basics.
What does Error Opening Domain mean?
If you receive this error, you must change the domain name’s DNS through the account where it is registered.
What does my SSL Status mean?
If you’re not sure where you are in the process of setting up your SSL, we have detailed information for you in this article.
Redeeming a Standard Single Domain SSL Certificate in the Hosting Control Panel
Use these steps to redeem your Standard single domain SSL certificate in the Hosting Control Center.
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