FAQ
Subcategories
How do I check my SSL Status?
If you have a Standard Single Domain SSL applied to your hosting account, you can check its status in the Hosting Control Center.
Why is my site slow?
If you suspect your site is slow due to server load, network issues, or program code look for patterns.
Finding Your Hosting Account's IP Address
If you need to know your hosting account’s IP address, we list it in your Hosting Control Center.
What is open-source software?
Learn about what “open source” means.
What is the maximum allowed connections for your Shared Hosting Accounts?
The number of simultaneous connections you can have depends on the kind of hosting account you have.
Finding Your Hosting Account's Absolute Path
If your application needs your absolute path, we have it listed in your Hosting Control Center.
Web Hosting Frequently Asked Questions
Get the scoop on our latest (and greatest) hosting accounts.
Can I run Magento on shared hosting?
Although Magento runs on our shared hosting accounts, we recommend using a virtual or dedicated server for best performance.
What is the European Data Center?
Our European data center is just like our US based data centers, it’s just located in Europe! Hosting "locally" in Europe will give your European customers faster access to your Web site.
Who should consider hosting in a European data center?
Consider who is visiting your Web site. If most of [...]
How many websites can I host with one shared hosting account?
Depending on the kind of hosting account you have, you can either host multiple, separate websites or you can use subdomains on your primary domain name.
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