FAQ
Subcategories
Who Needs a Dedicated IP Address?
Most shared hosting users have little need for a dedicated IP address, but you should check out this article to see if you do.
What is bandwidth?
Bandwidth measures the amount of data that passes between a website and the rest of the Internet.
What is a Dedicated IP?
A dedicated IP (Internet Protocol) is a unique Internet address dedicated exclusively to a single hosting account.
How many folders can I create in my hosting account's root?
You cannot create more than 1,024 directories and subdirectories.
How is my bandwidth usage calculated?
We calculate bandwidth by measuring the amount of data your hosting account sends and receives via HTTP (visitors to your website) and FTP (your access to the files on your account).
Do your shared hosting accounts support streaming video?
Our shared hosting accounts do not support streaming video, but you can still display video on your site by embedding a video file such as an MPG or AVI into your Web page.
Do your hosting accounts support RSS feeds?
Yes, our hosting accounts support RSS feeds.
Can I use exec cmd or exec cgi in my SSI or SHTML files?
For security reasons, we do not let you use “exec cmd” or “exec cgi” in your SSI or HTML files.
Can I configure MIME types on my Linux Hosting Account?
Yes, you can configure additional MIME types on your Linux hosting account.
Are proxy servers required for outbound connections from my shared hosting account?
No, proxy servers are not required for outbound shared hosting connections as of September 10, 2008.
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