Account Settings
Enabling Two-Step Authentication
Two-Step Authentication adds another layer of security to your account by texting you a validation code to enter whenever you log in or make important account changes.
After enabling this feature, you must enter a validation code every time you log in or make important account changes. If you log in [...]
Enabling Two-Step Authentication Through the Go Daddy App or Go Daddy Mobile
Two-Step Authentication adds another layer of security to your account by texting you a validation code to enter whenever you log in to your account.
After enabling this feature, you must enter a validation code every time you log in or make important account changes. If you log in to your [...]
Retrieving Your Customer Number or Resetting Your Password
If you cannot remember your customer number or password, you can use our Account Retrieval System to obtain the information necessary to access your account.
I Didn't Receive My Two-Step Authentication Code
If you don’t receive your Two-Step Authentication code, you have two options:
Request another code to have us send a new code via SMS to your mobile device.
Contact phone support to have them help you access your account.
NOTE: At this time, only U.S.-based numbers can receive validation [...]
Clearing Your Browser's Cache
Learn how to clear your browser’s cache.
Taking a Screenshot of Your Desktop
This article walks you through taking a screenshot of your desktop on both PC or Mac.
Finding or Changing Your Call-in PIN
Your four-digit PIN validates support representatives’ access to your account, so they can discuss account-specific details with you. Learn how to find it in your account.
Locking down a Compromised Account
If you experience security difficulties, locking someone completely out of your account requires a number of steps.
Your account’s security can become compromised in a number of ways:
Customer accounts can be accessed by password, validated over the phone by PIN or account billing information.
Hosting can be accessed through the main customer [...]
Redeeming Your OfficeMax Code
Learn how to redeem your code from OfficeMax.
Accessing Your Order History
Learn how to view, print, and search your previous orders.
0 min expected wait time