FAQ
What are interest groups in Express Email Marketing?
In Express Email Marketing you can organize and target your subscribers’ interests appropriately by creating public or private interest groups.
What is a confirmed opt-in policy?
Express Email Marketing® uses a confirmed opt-in policy to ensure, by email, that subscribers intend to join your mailing list.
Subscribers become active when they:
Open three campaign emails.
Click on the confirmation link.
This policy guards against the possibility that a third-party could add a subscriber without their knowledge or [...]
Reports of Spam or Excessive Bouncebacks Will Result in the Suspension of Your Account
Express Email Marketing accounts are suspended if there are multiple reports of spam or excessive bouncebacks.
How does spam affect my Express Email Marketing campaign?
Spam is unsolicited email or junk mail, however, not all unsolicited email is spam. A narrower definition of spam defines it as email advertising for a product or service that is sent to a mailing list or newsgroup membership without the permission of the
What is an Express Email Marketing campaign mailing?
In Express Email Marketing®, you create campaign mailings which are the email messages you send to your subscribers.
When you create a campaign mailing you can select a design from the available templates, add your own HTML, or create a Text-only campaign. See Creating Email Campaigns for more [...]
What is Express Email Marketing?
Express Email Marketing is an online service that connects you with your customers, members, and contacts through permission-based email marketing.
What are email duplicates and why are they bad?
Also called true email duplicates, these are email addresses included multiple times among a messages’ recipients. Including true email duplicates often triggers spam filters, resulting in delivery failures, or bouncebacks.
What information can I store about my subscribers in Express Email Marketing?
Collect and store subscriber information in Express Email Marketing. When adding subscribers, the only required fields are email address and e-mail preference.
Is there an email limit in Express Email Marketing?
Plans are based on the number of subscribers you can send to, so there is no limit to the number of emails you can send.
I am currently on a yearly Express Email Marketing plan. Will I continue to renew my plan on a yearly basis?
Yes. As long as you renew your account — manually or through auto-renewal — prior to your plan’s expiration [...]
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