Troubleshooting
Where's my reseller commission?
Learn how to verify the setup of your Payee account to ensure you receive your commission payments.
Can I use domain name masking for my Reseller storefront?
Learn why you shouldn’t use domain name masking for your Reseller storefront.
I Set up Direct Deposit on the 15Th of Last Month, Yet I Just Received a Check Payment
Please allow 4 to 6 weeks for the first Direct Deposit payment to be processed after entering or updating Payee Account information.
I Didn't Receive a Commission This Month
Learn how to check your commission report to ensure you met the minimum required amount to be paid commission.
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