FAQ
Do I need a business checking account to apply for a merchant account?
Depending on your business structure, you may be required to open a business checking account to apply for a merchant account. For more information, please contact your merchant account provider.
First Data™: (855) 853-8333 (For Standard Merchant Accounts purchased after Oct. 1, 2012).Chase Paymentech®: (800) 453-3282 (For Standard Merchant Accounts [...]
Who can I call for help with my merchant account?
Once you have clicked the Setup link in your account, all support questions regarding your merchant account will go to your merchant account provider.
First Data™: (855) 853-8333 (For Standard Merchant Accounts purchased after Oct. 1, 2012).Chase Paymentech®: (800) 453-3282 (For Standard Merchant Accounts purchased before Oct. 1, 2012). [...]
What do I do after I've purchased my merchant account?
After purchasing a merchant account, you must complete the online application.
Are there requirements to apply for a merchant account for a Web site?
The following requirements may have to be met to apply for a merchant account:
Your website must be published to the Internet ("live").
DBA ("doing business as" or business name) must be on your website.
List your [...]
Can I use your merchant accounts if I host my domain through a different company?
Yes, you may host with another company and still use our merchant account services.
For specific questions and concerns, please contact [...]
What do I need to apply for a merchant account?
You need the following information to apply for a merchant account:
The social security number, Driver’s License Number, and contact information of the principals of your business.
The Bank Account and Routing Numbers of the Checking Account used for your business.
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What happens after I fill out the Merchant Account paperwork?
After you complete the online application, your Merchant Account provider will contact you, either by phone or email, within 72 business hours. The information you receive could be a request for additional information and/or a decision on your application.
Expected approval and deployment time for your Merchant Account:
[...]
Can I apply for American Express and Discover cards with your merchant account?
During the application process, you may select to accept American Express and Discover cards. Contact your merchant provider for complete details of fees and discount [...]
4 min expected wait time