Frequently Asked Questions
How do my users access their Hosted Exchange Email mailboxes?
Your users access their Hosted Exchange Email mailboxes either using Outlook® Web Access or an email client.
Outlook Web Access
Using a Web browser, your users can go to owa.yourdomain.com, and then log in to their Hosted Exchange Email mailboxes. The URL they use depends on which version of Hosted Exchange Email [...]
What are email duplicates and why are they bad?
Also called true email duplicates, these are email addresses included multiple times among a messages’ recipients. Including true email duplicates often triggers spam filters, resulting in delivery failures, or bouncebacks.
Hosted Exchange Email Account Limitations
Learn the limitations of the Hosted Exchange email accounts.
What is Hosted Exchange?
Hosted Exchange synchronizes Microsoft® Outlook® with your desktop computer and any mobile devices you use.
Finding Your Hosted Exchange Email Version
We currently have two types of Exchange accounts:
Exchange 2007
Exchange 2010
These two types of accounts work identically with the following exceptions:
You cannot use Microsoft® Entourage with Exchange 2010 accounts. However, instead of Entourage, you can use Outlook® 2011 with your account. For more information, see:
Downloading Outlook or [...]
Does Hosted Exchange Email support mobile devices?
With mobile devices that have ActiveSync capabilities, you can synchronize your Outlook® calendar, address books, and folders to take advantage of Mobile Outlook access.
For more information see Microsoft’s documentation, or see our mobile support:
Using Your iPhone or iPad with Hosted Exchange
Using an Android Mobile Device with Hosted Exchange
Managing BlackBerry Hosted [...]
What is an Organization in Hosted Exchange Email?
An Organization is a group that you create in your Hosted Exchange Email account so that you can manage and organize your mailboxes, email forwarding, contacts, etc. Members of an organization share a common Global Address Book. Therefore, all of the members of a particular organization have access to the [...]
How many organizations can I create in my Hosted Exchange Email account?
You can create as many Organizations as your plan’s disk space and available mailboxes [...]
How many email addresses can I create in my Hosted Exchange Email account?
The number of email addresses, or mailboxes, that you can create in your Hosted Exchange Email account depends on the plan that you purchased. If you need additional mailboxes, you can upgrade your plan at any time. For more information see, Upgrading or Downgrading Your Hosted Exchange Email [...]
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