FAQ
What is the SmartSpace header?
SmartSpace® comes with a header that ties applications together with a common look and provides user navigation between applications. Modifications to the header are made in the Settings section of the SmartSpace Start Page. The SmartSpace header and logo can be removed, and the header link order is customizable.
To [...]
What SmartSpace settings can I modify?
SmartSpace® lets you customize your site settings, including the display of your site header, the order of site links, and the appearance of the SmartSpace logo. Settings are modified through your SmartSpace Start Page.
NOTE: If you use Website Builder with your SmartSpace account, you must republish your Website [...]
Do I have to set up all of my SmartSpace applications?
You set up only the SmartSpace® applications you want. To set up an application but not have it appear in your SmartSpace navigation, deselect Display link on public view in the appropriate application section of your Start Page.
NOTE: If you use Website Builder with your SmartSpace account, you must republish [...]
What happens when I ban a chat user?
Banning a chat user blocks the user’s IP address for 24 hours. Anyone using the blocked IP address will be prevented from logging in to chat until the time period [...]
What is chat?
Chat is a SmartSpace®
application for online text conversations. Chat lets you launch rooms, invite users, monitor and ban users and participate in public and private chat sessions.
For more information, see Launching a Chat [...]
Why can't I access my SmartSpace start page?
When you set up SmartSpace®
for your existing domain and update your DNS records, it can take up to an hour for the domain to propagate across the lookup servers on the Web.
You can access your new start page within minutes from the Account Manager, but you may not [...]
What is my SmartSpace Start Page?
The Start Page is the administration page for your SmartSpace®
and its applications. From your Start Page, you can set up applications, launch chat sessions, modify header and logo settings, customize your navigation, and upgrade applications. Your Start Page is at start.domain.tld, where “domain” is your SmartSpace domain [...]
What is SmartSpace?
SmartSpace®
is a domain name combined with a suite of Web applications including email, photo management, website, chat, blog and SocialSpace whose setup and management takes place through a centralized interface. An optional common header provides a consistent look across applications, and navigation between applications is seamless.
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