Site Scanner FAQ
Why hasn't Website Protection Site Scanner scanned my site?
If Site Scanner does not scan your site after 24 hours, you might need to verify that you control the website.
Understanding the Difference Between Site Scanner and Malware Site Scanner
This article explains the differences between Website Protection Site Scanner and Malware Only Site Scanner
Differences Between Site Scanner, SSL, and Anti-Virus
Website Protection Site Scanner, SSL certificates, and anti-virus software perform different security functions, but all are designed to help keep your data safe.
Identifying, Removing, and Preventing Malware on Your Hosting Server
If your hosting account has been compromised, we have information to help you.
What do my Website Protection Site Scanner results mean?
Website Protection Site Scanner results display as “Pass” or “Fail,” based on the total number and severity of issues on your website.
Does Website Protection Site Scanner check for PCI compliance?
While Website Protection Site Scanner isn’t an Approved Scanning Vendor (ASV) for PCI compliance, it can help you prepare for the in-depth PCI compliance tests.
Why do I need Website Protection Site Scanner if you host my website?
Website Protection Site Scanner looks for weaknesses on your website that a hacker can use to deface your site, or worse.
Why did my Website Protection Site Scanner seal disappear?
Your Website Protection Site Scanner site seal was revoked because your site contains malware, or because you have not corrected issues for a failing score within 72 hours.
Why did my website fail a Website Protection Site Scanner scan?
Your website failed a Website Protection Site Scanner daily scan because Site Scanner identified one or more serious security issues in your website.
Can I prevent Website Protection Site Scanner from submitting forms?
Website Protection Site Scanner submits forms on your website multiple times with unique information as part of a daily scan for vulnerabilities.
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