E-Mail

Configuring Mail Settings to Send Mail from Our Servers

To send mail out from our servers on your dedicated or Virtual Private Server (VPS), you need to set your outgoing mail server to the one specified in the Control Panel in your hosting account. For more information about finding your mail server name, see What are the relay mail [...]

How do I request additional SMTP relays for a VPS or Dedicated Server?

By default, dedicated and Virtual Private Servers (VPS) have a limit of 1,000 SMTP relays per day. You can submit a trouble ticket to request an SMTP relay limit increase. The trouble ticket includes the information we need to evaluate the request.
There are two options for requesting an SMTP [...]

What are the relay mail server settings on my dedicated or virtual private server?

The Control Panel in your hosting account indicates the location and the mail server name you should use to send mail from your server.

To Determine the Location and Name of the Mail Server for Your Dedicated or Virtual Private Server (VPS)

Log into your Account Manager.
Click Servers.
The location of the [...]

Why aren't my email messages being sent on my VPS or Dedicated Server?

All outbound email from a dedicated or Virtual Private Server (VPS) must use the relay server listed in the Control Panel in your hosting account. For more information, see What are the relay mail server settings on my dedicated or virtual private server?

Our servers have an outbound email limit of [...]

Limitations of Hosting Email on Your VPS or Dedicated Server

If you host email addresses on your virtual or dedicated server, the following limitations apply:

1,000 outbound emails per day
Attachments cannot exceed 30MB with no individual file exceeding [...]

Review Your VPS or Dedicated Server's Email Usage

Our VPS and Dedicated Servers have an outbound email limit of 1000 messages per day. However, you may request to increase the limit. For more information, see Requesting an SMTP Relay Limit Increase for Your VPS or Dedicated Server.
There are several other reasons besides “standard email” that can cause you [...]

Create a Form Mailer for Linux VPS and Dedicated Servers

To use a PHP form-mailer on a Linux Dedicated or Virtual Private Server (VPS), create a Web form in HTML that links to a PHP file and upload it to your server. An example script is seen below.

For more information on configuring mail servers see What are the relay mail [...]

What if I've reached my server's SMTP limit?

There is a daily limit of 1,000 outbound emails from your dedicated/Virtual Private Server (VPS). There are several other reasons besides “standard email” that can cause you to reach this daily restriction. The following are a few things you can check:

Verify That Your Domain Name is Not Sending Out Bouncebacks

The [...]

Setting up Email Forwarding in Parallels Plesk Panel

You can set up email forwarding inside Parallels Plesk Panel. These instructions apply to all email addresses for a domain name. For information on setting up mail forwarding on individual addresses, see Setting Up Email Forwarding for Individual Email Addresses in Parallels Plesk Panel.
To Set Up Email Forwarding in Parallels [...]

Why am I unable to log in to my Horde Webmail?

For the Horde Webmail login process to work correctly, the configuration option "session.auto_start" must be disabled.
To Disable session.auto_start

Open the file "/etc/php.ini".
Modify the file contents to include the following entry:
session.auto_start = 0

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