Managed Hosting
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What is Managed Hosting?
Managed Hosting is a dedicated server that we set up, monitor, maintain, secure and patch for you. We will also install and maintain some Web applications, listed here. We also offer custom support services with Managed Hosting for an hourly rate. Managed Hosting accounts remove your root/system-level access but let [...]
What software do you install on Managed Hosting accounts?
The software that comes installed on your Managed Hosting account depends on your account’s operating system:
Windows
Plesk 11.0.9
MySQL 5.1.56
Bind 9.8.3-P1
MailEnable Standard 6.60
ASP 7.5.7601.17514
ASP.NET 2.0.50727.4927
ASP.NET 4.0.30319.1
Perl v5.10.1
PHP 5.2.17
PHP 5.3.19
Python 2.6.5.12
Linux
Vded CentOS 6:
Plesk 11.0.9
Mysql 5.1.67
Bind 9.8.2-0.10
Postfix 2.8.4
Apache 2.2.15-15
PHP 5.3.16-9
PERL 5.10.1-127
Python 2.6.6-29
Proftpd 1.3.4a
Vded CentOS 5:
Plesk 11.0.9
Mysql 5.0.95-5
Bind 9.7.3-1
Postfix 2.8.4
Apache 2.2.3-76
PHP 5.3.16-9
PERL 5.8.8-38
Python 2.4.3-56
Proftpd 1.3.4a
Ded [...]
Setting up Your Managed Hosting Account
Log in to your Account Manager.
Click Servers.
Next to the server account you want to set up, click Setup Account.
On the Account Setup page, enter a name for your server account. You may enter any [...]
What can I install on my Managed Hosting account?
Because you do not have root/system-level access, you cannot install applications requiring that level of access yourself, although we can install them for you for a fee.
However, you can install any applications yourself that do not require root/system-level [...]
What services does Managed Hosting include?
Managed Hosting accounts include the following services:
Set up — Operating system and control panel installation. Custom system administrative work can be requested at an hourly rate. Advanced server support is available at no charge.
Monitoring — Server, network, databases, and Apache monitoring. We accomplish this through ping monitors for [...]
How often do you patch applications I install on my Managed Hosting account?
We check for updates to your applications weekly, and then apply the patch to your application.
If you do not want us to patch your applications, please submit a Trouble Ticket letting us know. For more information, see Creating Trouble Tickets for Your [...]
How do I install software on my Windows Managed Hosting server?
If you want to install software on your Windows® Managed Hosting account, you must submit a Trouble Ticket detailing what you would like installed on your hosting account. For more information, see Creating Trouble Tickets for Your [...]
4 min expected wait time