GoDaddy Support

Why isn't my PHP initialization file taking effect?

Date Submitted: 9/12/14

A PHP initialization file is not always immediately recognized by shared hosting accounts' servers. Here are tips for making sure it does take effect.

Things to Check

  1. Make sure you're using the correct filename (more info).
  2. Understand your PHP initialization file's refresh rate:
    Filename Refresh Rate
    php.ini Only updates when a new PHP process is created, e.g. when a new visitor comes to your site. However, refreshing your own site you recently visited does not generate a new PHP process.
    .user.ini By default, updates every 5 minutes
  3. Try getting the server to recognize the updated file. Which process you use depends on your hosting account's operating system (more info).
    Operating System Process
    Linux-Based incl. cPanel End the Web or PHP process (more info)
    Windows-Based incl. Plesk Recycle the application pool (more info)

    NOTE: Managed WordPress accounts currently cannot end their Web or PHP processes. Because of this, you cannot easily refresh your PHP settings if you use php.ini, which drives our recommendation to use .user.ini files.

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