Verifying Your Domain Ownership for SSL Certificate Requests (HTML or DNS)
When requesting an SSL certificate, we might require you verify that you control the URL for which you're requesting the certificate. To do this, we provide you one of two options:
|Method||How it works|
|HTML Page||Upload an HTML page with content we specify to the highest-level directory of the website for the common name you're using|
|DNS Record||Create a TXT record we specify in your domain name's zone (DNS) file|
Which type of verification you can use depends on which type of certificate you're requesting:
Click one of the following links for directions based on the information we emailed you.
You will receive an email from us with a unique identifier, which will be in a line of the email like this:
Using a file like Notepad (Windows®) or TextEdit (Mac OS®), you need to create a file named
your unique ID.html. Inside that document, the only content in it should be one line that is your unique ID. For example, if your unique ID was 12345, the content of your
12345.html file would be:
You then need to upload this file to the highest-level directory of the website for the common name you're using — usually, this is the website's root directory (more info). This should make it accessible by going to http://[your common name]/[your unique ID].html/.
NOTE: If you run into any issues and your website is hosted with us, view the Troubleshooting Links below.
Once you've uploaded the file and verified it's accessible through a Web browser, use the instructions in the To Verify Your Domain Name section of this article.
You will receive an email from us with a TXT value you need to create in your domain name's DNS zone file. Adding this TXT record won't impact your website at all; it's something you can only view through a special tool which performs DNS lookups.
You can only create the TXT record through the company whose nameservers your domain name uses. If your domain name uses our nameservers, see Managing DNS for Your Domain Names.
Use the following information to create your TXT record:
|Field||What to enter...|
|Name (Host)||Type DZC.|
|Value||Enter the entire TXT value we sent you.|
Once you've created the DNS record, use the instructions in the To Verify Your Domain Name section of this article.
After uploading the HTML page or creating the TXT record, you need to let us know so we can verify your domain name ownership.
To Verify Your Domain Name Ownership
- Log in to your Account Manager.
- Click SSL Certificates.
- Next to the certificate you want to use, click Manage.
- Next to the certificate you want to use, in the Actions column, click View Status.
- Click Check my update.
It can take 5-10 minutes for your verification to complete.
Re-Keying Your SSL Certificate
Finding Your SSL Site Seal Code
Updating Your Certificate's Signature Algorithm to SHA-2
Google Chrome: My SSL Certificate Stopped Working
Reconfiguring Microsoft Exchange Server to Use a Fully Qualified Domain Name
Where can I get information about my SSL's configruation?