GoDaddy Support

General

1 2 3 4

Review Your VPS or Dedicated Server's Bandwidth Usage

Bandwidth is a measurement of the amount of data allowed to pass between a user’s website and the rest of the Internet.
Review Your Server’s Bandwidth Usage

Log in to your Account Manager.
Click Servers.
Next to the server you want to use, click Manage.
Under Statistics, select Bandwidth Usage.

If you require additional bandwidth, you [...]

Get Support for Your VPS or Dedicated Server

If you need help with your VPS or Dedicated Server, you can launch a live chat session through your management interface. Alternatively, you may contact Customer Support directly for assistance.

Contact us by Phone
(480) 505-8877 24×7 Technical Support & Sales
(480) 505-8855 24×7 Billing Support
To Launch a Chat

Click [...]

Resetting Your Server's Password

If you forgot your server’s password, we can help you reset it.

NOTE: If you know your password and want to change it, see Changing Your Server’s Password.

To Reset Your Server Password

Log in to your Account Manager.
Click Servers.

Click one of the following based [...]

Finding Your Server's Username

You’ll need your server’s username to connect via SSH or Remote Desktop (RDC).

To Find Your Server’s Username

Log in to your Account Manager.
Click Servers.
Next to the account you want to use, click Manage.

Your User Name displays in the Server [...]

Finding Your Server's IP Address

Our dedicated server and VPS accounts come with dedicated IP addresses you can use to access your server.

To Find Your Server’s IP Address

Log in to your Account Manager.
Click Servers.
Next to the server you want to use, click Manage.

Your [...]

Requesting a Power Cycle for Your Server

If you cannot reboot your server, manually (more info), you can request a power cycle for your server.

To Request a Reboot or Power Cycle

Log in to your Account Manager.
Click Servers.

Click one of the following based on the type of management interface your [...]

Migrating Websites from Shared Hosting Accounts

Some of the information in this article is advanced material we make available as a courtesy. Please be advised that you are responsible for properly following the procedures below. Customer Support cannot assist with these topics.

Before you attempt to migrate your hosting content, make sure you have created a backup [...]

How do I upgrade or downgrade options on my server?

These instructions do not apply to server with the Gateway interface (more info).

Most upgrades can be done through your account under the My Products section of Servers.

To Upgrade Virtual Private Servers (VPS)

Log in to your Account Manager.
Click Servers.
Click Options next to the name of the server you want to use.
Go [...]

How long does setting up my Virtual Private Server take?

Setting up your Virtual Private Server (VPS) can take up to 29 hours. It may take up to 24 hours for the server option to appear in your account. Once this option appears, follow these instructions to configure and activate your VPS.

Log in to your Account Manager.
Click Servers.
[...]

Canceling Your Server

If you no longer need your server, you can cancel it.

1 2 3 4
NEED HELP? Call our award-winning support team 24/7 at (480) 505-8877
Submit

United States - English
Traffic Log Image