GoDaddy Support


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Setting up Your New cPanel VPS

Posted: 3/3/15 in cPanel

If you have a New cPanel VPS (more info), the steps to set it up are slightly different than our other servers.

To Set up Your New cPanel VPS

Log in to Gateway using your GoDaddy login.
Go to the Servers tab.

Checking Your cPanel Webmail

After adding email accounts, you can check them through cPanel’s built-in webmail clients (Roundcube, Squirrel Mail, and Horde Mail) by going to one of the following:

http://your domain name/webmail
http://webmail.your domain name

After logging in, you have to choose which webmail client you want to use. Choosing is just a matter of preference, [...]

Managing Your Server Through Gateway

Posted: 10/2/15 in cPanel

If you have a server that uses Gateway (more info), you can find a lot of information about your it in the management interface, as well as perform important tasks, such as resetting your server’s password and launching its control panel.

To Access Your Server’s Gateway

Log in [...]

Importing cPanel Sites to Your Managed or Fully Managed Server

Posted: 10/2/15 in cPanel

If you have a server that uses Gateway (more info) as well as cPanel, you can import websites you have that use cPanel shared hosting accounts.

For this feature to work:

The cPanel VPS and shared hosting account must be in the same GoDaddy account.
You must not have already set up a [...]

Setting up Nameserver DNS Using cPanel/WebHost Manager

cPanel’s WebHost Manager® (WHM) lets you use your own domain name as a nameserver for websites your server hosts. To use your domain name, you have to set up a WHM Account for it first. For more information, see Creating Accounts in cPanel/WebHost Manager.
To Set up Nameserver DNS Using cPanel/WHM

Log [...]

Installing Third-Party SSLs on cPanel Accounts

Our cPanel accounts (shared hosting and servers) support SSL certificates from us (which we install for shared hosting customers), as well as third-party vendors (which you must install yourself).

Here’s the process for the third-party SSL cert installation:

Get a Dedicated IP Address (Shared hosting only) - Though you don’t need a [...]

Resetting cPanel Email Passwords

There are two ways to change your cPanel email password, based on whether or not you know your current password:

Know your current password?

See Resetting….

Adding Email Accounts to cPanel Domains

cPanel lets you create email addresses at the domains hosted on your account.

To Add Email Accounts to Your cPanel Domains

Log in to cPanel (Shared Hosting/Server).
In the Email section, click Accounts.
Click Create Account.
Complete the on-screen [...]

Installing WHMCS on Your VPS

Once you purchase Reseller Hosting, there are a few things you need to configure before you start selling hosting plans

Troubleshooting cPanel FTP Connectivity Issues

Posted: 11/11/14 in cPanel

If your FTP connection through cPanel fails, here are a few things you can do to troubleshoot the problem before calling customer support.

Before beginning these steps, become the server’s root user (more info).

Verify That the Issue Exists on the Server

If the server does not have a firewall and/or IPTABLES are [...]

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